Introduction To Fact Finding
Chapter One Sample
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Chapter One Sample
Introduction To Fact Finding

Thank You for your concern, your time, your counsel. You helped me overcome my lack of confidence, fear of failure, and rejection, just to name a few. If I continue to commit myself to your Sales Training program my financial future and that of my family should be well laid out for me. Terrick Middleton, Western and Southern Life

Fact finding is an extremely important component of the communication process which presents its own special set of problems and opportunities to people working to increase the constructiveness of intractable conflicts. Facts are pieces of information about the world that can be independently verified by generally accepted research methods as reliable and a sound bases for decision making and dispute resolution.

Facts may involve technical questions such as:  the number of people living in a particular area, number of acres of land under irrigation, the cost of constructing and supplying a refugee camp, risks associated with a chemical plant, or the amount of money that a company can afford to pay its employees and still remain competitive. There are also factual questions involving the law, such as: What exactly are the procedures for removing an elected official from office? Who owns a particular piece of land? What are the legal rights that citizens have when accused of a crime?

In some cases factual questions can be answered with absolute certainty. In other cases, however, there are large elements of  uncertainty. While some of these uncertainties can be reduced through higher quality fact-finding efforts, there are often other uncertainties which cannot be eliminated by any reasonable amount of analysis. In these cases, decisions will have to be made and disputes will have to be resolved on the basis of incomplete information.

This means that the parties will not know for sure what will happen if they make a particular decision. For example, estimates of the amount of irrigatable farmland depends upon rainfall levels and the amount of water in the reservoirs. If weather conditions are abnormally dry, the amount of farmland will be reduced. If conditions are abnormally wet, the amount of farmland will increase. Or, land-ownership patterns could vary depending upon the way in which the courts determine the law. The goal of fact-finding efforts is to incorporate as much reliable information as possible into the dispute resolution process. Outlined in this course are solutions which will make it easy to achieve your objectives.



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