|
Chapter Sample, The First 10 Seconds

|
Over 400 Telephone Scripts With Your
Membership
Did you like this sample page?
Get
The Complete Course Here
This Web Site Contains hundreds of pages, choose from the
menu on the left side of this page and
click the subject that most interests you!
|
|
Telemarketing Sales Script, Telemarketing, Telemarketing From
Home
How important is proper telephone etiquette to your company?
It's critical whether you
know it or not.
The telephone is frequently the very first contact customers and
potential customers have with a company and is the basis for their first impression of that
company. As the saying goes, you never get a second chance to make a good first
impression.
The importance of this truism is heightened as studies have shown that a
customer's initial impression of your company is made within the first ten seconds of
the telephone conversation. Accordingly, the health of your business, and your bottom
line can rise or fall during this critical ten second interval.
What does this mean? Poor telephone etiquette equals lost revenue. In today's
competitive marketplace, many companies cannot afford to lose revenue, especially
revenue that can easily be maintained through proper training and handling of telephone
calls.
The impressions you make during the first ten seconds are the most
critical part of your introduction on the phone. Plan your approach
by asking yourself these questions:
Did I introduce myself first?
By announcing yourself right away, you give yourself and your
company an air of confidence and authenticity.
"My name is Sharon Adams, from the Acme Store. We talked a week ago
about home computers."
Does the prospect sound distracted, rushed or annoyed?
Don't come across as inconsiderate; acknowledge the importance of
their time. "You sound very busy................
If you are learning to do telemarketing from home or office you
will need some examples great telemarketing scripts. This Site
Contains Free Samples Of Telemarketing scripts To assist Your
Telemarketing Goals. Telemarketing From Home Or Office.
This web site also contains many free samples of telemarketing
scripts to assist you with appointment setting, and provide you
with many free telemarketing tips.
Telemarketing Sales Script, Telemarketing, Telemarketing From
HomeContact More Prospects With A Telemarketing Sales Script,
Telemarketing, Telemarketing From Home.
|
|